Agent Studio · Voice configuration

AI Voice Agent Builder

Draft saved

Voice agent nameLanguageAI modelPersonalitySpeech-to-textText-to-speech

Voice

Greeting message

Speaking speed1.0×

Silence timeout6s

Max call duration15 min

Allow caller interruptions (barge-in)Escalate on negative sentiment < -0.4Transfer to human on requestTransfer if intent = billing disputeEscalate after 2 failed answersOffer callback when queue > 3 min

Testing studio

Idle

Press start to run a simulated test call.

Microphone input is not connected in this demo

Simulated transcript and tool calls — no AI provider is invoked.